Plantology Weddings - Terms and Conditions

Our work is always bespoke and the designs we make for your wedding day will be tailor made to your individual tastes and requirements. If you would like to discuss you ideas for your wedding with us please book in for a consultation where we can guide you through our designs.

Specific flowers

  • We will order specific flowers and plants for your wedding day but substitutions may need to be made if the varieties are not available on the day. We will always inform you of this and substitute with similar blooms of the same quality. Our materials are always of the highest quality available.

Hire

  • Prices stated for vases and accessories are for hire unless otherwise agreed. These need to be returned to Plantology within 2 working days from the wedding day, in their original condition. All breakages or no-returns must be paid in full.

Samples

  • Unfortunately due to the cost of materials we will be unable to supply you with free samples. If you want a sample of any item you will have to pay the cost in full.

Payments

  • A booking fee of £20 or 10% of the total cost of the event (whichever is highest) must be paid to secure any dates. This is non-refundable and non-transferable to other items as it covers our administration costs in the event of a cancellation. Orders need to be finalised and the full balance must be paid two weeks prior to the date of your wedding. This is when we order all the flower materials in for you.

  • If you pay late we cannot guarantee specific items. If the date of the wedding arrives without payment and communication, we will cancel the order and retain the booking fee.

Delivery

  • Flowers will be delivered on your wedding day at a convenient time for yourself, we usually advise about 2 hours before the time of the wedding. We offer delivery to two separate addresses, free of charge (within a reasonable distance of each other). A third delivery location may be available at an extra charge, this can all be discussed in your consultation.

If you require displays to be moved from a venue to the reception, a second set up charge will be applied depending on time and distance. 35p per mile £15 per hour per member of staff.

Data protection

  • In order to fulfil our commitment to you we ask for full contact details. This will only be used for the purposes of your order/wedding and kept for only as long as needed to do that under the Data Protection Act. Please see the Plantology Privacy Policy for more information.