Plantology - Privacy Policy

This privacy policy will help you understand how Plantology Floral Creations uses and protects the data you provide to us when you visit and use www.plantologyflorist.co.uk, when you place an order over the phone and also when you place an order in store.

Plantology are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998 & subsequent revisions thereof. We collect information about you to process your order and to provide you with the best possible customer service.

The type of information we will collect about you is name, address, telephone number and email address.

No payment details are stored anywhere, we do not write them down or keep them for any reason. If you have any questions about this, please get in touch. – 3 months after

The personal information which we hold will be held securely in accordance with our internal security policy and English law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening (for example, using Internet Explorer select 'internet options' from the 'tools' menu, then click 'security', followed by 'custom level’, and select 'disable cookies'). The information collected in this way can be used to identify you unless you modify your browser settings. Cookies are also used as a further means of ensuring private and secure purchase sessions are operated within the site. Every time you connect to our website, we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only.

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links, Plantology is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following: when you are filling the forms on the website, make sure to ‘tick’ if there is a box which you can leave unticked, if you do not want to disclose your personal information. If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Plantology will not lease, sell, or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.