Plantology - Payment Policy

All payments should be made in full prior to fulfilling any order unless it is an account customer or has been pre-arranged by a Plantology employee. Please see details outlined below:

Weddings
A deposit will be taken of 10% when placing the wedding flower order. The balance should be paid two weeks before the wedding date. This will be discussed at the wedding consultation.

Funerals
Customers are welcome to pay the full balance when placing the funeral flower order or a deposit will be taken of 10%. The balance should be paid two days before the funeral date. This will be discussed when the order is taken.

Account Customers
We have a group of customers and businesses that have set up an account with us. These are invoiced as an order comes in or once a month (discussed at account set up) with a reference or purchase number. Payment terms are 30 days.

Flowers, Plant, Gifts (Delivery and Collection)
All shop goods and flower orders should all be paid for at point of sale with no exceptions.

Payment methods accepted:
• Cash
• Debit/Credit card (inc contactless)
• PayPay
• BACS